|
Below are some common questions and answers regarding Drop Bear Golf. Of course, if you have any further queries you can contact us anytime via an enquiry form on the Contact Us page, and we will get back to you within 48 hours.
1. How are you able to deliver premium golf bags at such a low price?
The answer is simple. We have utilised the internet to create an alternative distribution system that removes the traditional wholesale, retail and distribution costs that all other golf bags are subjected to. The result? Huge savings that we pass on to you.
2. What do I do if I there is a problem with the bag?
Should any problems occur with your Drop Bear Golf bag, contact us first by e mail at warranties@dropbeargolf.com or phone on 1800 786 652.
3. Can I change my mind if I don't like the bag?
Yes, our returns policy allows you to return the bag for a 100% refund (excluding freight to and from) as long as the bag is returned in a brand new condition and in original packaging.
4. Do your bags come with a warranty?
Yes, Drop Bear Golf bags are covered by an extensive 12-month warranty. Please see policies page for more details.
5. How long should I allow for shipping?
Most areas are covered by overnight shipping, however shipping to regional areas can take 3-4 days.
6. Is it possible to pick the bag up?
No, at this stage all orders must be despatched. This may change in thenear future so watch this space.
7. How long before the Iron Bark series is available?
Stock of the Iron Bark series is due to arrive in July 2007. Register your details in our subscribers areas and you will receive notification by email.
8. Will there be any other bags launched by Drop Bear?
Yes, we will always be developing and releasing new product but only when we genuinely feel that we can improve on the design, quality or functionality of our existing line. If there is anything that you can suggest to improve on our golf bags please let us know through our contact us page.
9. Who is Carnegie Clark Golf?
Established in 1902 by pioneer golfer and three time Australian Open champion, Carnegie Clark, Carnegie Clark Golf is Australia's oldest golf club manufacturer and the only manufacturer to sell direct to the public. By eliminating retail, distribution and endorsement costs Carnegie Clark Golf offers customers high quality products at a premium value.
Drop Bear Golf has been created as a Division of Carnegie Clark Golf, taking advantage of their experience and contacts.
|
